Shipping policy
Shipping Policy
We ship worldwide from our suppliers' warehouses. Orders are processed within 1-3 business days.
Delivery times and rates
- France: €4.90 — free for orders over €60 — 8-15 business days
- Europe: €5.90 — free for orders over €60 — 8-15 business days
- United States & Canada: €6.90 (charged in your local currency) — free for orders over €80 — 8-15 business days
- Australia, New Zealand & Japan: €7.90 — free for orders over €80 — 8-15 business days
Delivery times are estimates from dispatch and may vary during sales periods and holidays. You will receive a tracking number by email as soon as your order ships.
Customs For deliveries within the EU, no customs fees apply. For other destinations, import duties or taxes may be charged by local authorities and are the customer's responsibility.
Issues with delivery If your order has not arrived within 30 days of dispatch, contact us at zenwaveofficiel@gmail.com and we will investigate, resend or refund.